---
title: "How to integrate with Hubspot"
description: "Hubspot Integration step by step"
url: https://help.crono.one/en/articles/1-how-to-integrate-with-hubspot
collection: "Getting Started"
updated: 2026-09-28
language: en
---

# How to integrate with Hubspot

Hubspot Integration step by step

Crono allows you to integrate natively with your **Hubspot** account.

When you log in to Crono for the first time, you’ll be asked whether you want to integrate with your CRM. Select **HubSpot** and proceed with the connection.  
If you prefer to do it later, you can integrate it by going to your **Account Settings** (click on your name), then navigating to the **Integrations** section and selecting **CRM**:

![](https://staticfiles.gleap.io/gattachments/euju3PhVVRSs2gQpfRxZoXqjHisg4zU30d423cHrrn2UYz8nTF9krwpHXtJqhOqzXdqsfQx1f7W.png)

Once this window appears, select HubSpot and click **_Integrate._**

![](https://staticfiles.gleap.io/gattachments/FjWVQVyGQoeQW0ol1YE6xp8Zh4E1nU7fLippmhrXm0CP0lP80jPJMzsrtEx7QnlNvm34yPvn0yn.png)

Proceed by signing in to your Hubspot Account:

![](https://staticfiles.gleap.io/gattachments/P4YPbDMAT07m5BU1W4QT38nAHvszyh9NVxOMhJOHmKi4RLihvLICIkkiSo2Vprpt9pqyUZPMTsP.png)

Select your preferred account and click on Choose Account to move to the next page.

![](https://staticfiles.gleap.io/ghelparticle/5SGmeauNbtuWJbh09tFT9x92UHNOChilQ9nQ2ZkbJLsPV77TPfp0M9xYocqsiMadwOeRBJ2q5Z2.png)

Click on Connect App to complete the integration.

Once everything is completed you can start working with Crono and build your pipeline!

→ By default, synchronization between Crono and your CRM will be automatic and in real time. Everything you create in Crono — such as contacts or companies — will also be created in HubSpot, and all activities performed on a contact will be logged in the CRM as well.  
However, you can set the integration to **Manual** or **Triggered** mode — [**click here**](https://help.crono.one/it/articles/44-what-s-the-difference-between-the-available-crm-integration-setups.md) to learn more.

**Please note that if you are a team** that works on Crono, if one of you requests the integration, all the others will need to do the same in order to proceed working on Crono.

* * *

  
**_Hubspot Permissions:_**

Make sure to have the right "Account Access" permissions in Hubspot to proceed smoothly with the integration. If you receive a permission error please ask your Hubspot administrator to verify your permissions.

The administrator can set the right permissions under:

Settings → Users & Teams → Selected User → Edit Permissions → Account → Settings access

1.  **App Marketplace access - ON**
    
    ![](https://staticfiles.gleap.io/ghelparticle/5Y3f5q7NMf08LAk73Cm763h1VIcmDZSwxpFMQxK1qKoK4Sf8GQeu6CVKqQbIjIGvFDCx7kITx7m.png)

2\. **Developer tool access - ON**

![](https://staticfiles.gleap.io/ghelparticle/vES7p1w8Bw35eCWo8vLVRWOj3dUAmqyxHMRDzLnI910D3CJnNoSWfH3Kp4IwppEUiv6gDryfgLh.png)

Then:

Settings -> Users & Teams -> Selected User -> Edit Permissions -> Account -> User & account access

→ **Account Access: ON**

![](https://staticfiles.gleap.io/ghelparticle/6co4U0r1DmmbPqBkkIyxvY5u6KRXkM4HxW5lj1xNftLavB0cHbQojWA0Z52Wv3BIfnFGWDgVEOj.png)

* * *

  
**_General Setup_**

To minimize potential conflicts/overlaps between HubSpot and Crono and avoid ending up with dirty data, we strongly recommend performing these two additional actions in your HubSpot environment:

1.  Go to Settings -> Data Management -> Contacts, and **disable** the option "Assign company owner to contact by default"
    
    ![](https://staticfiles.gleap.io/ghelparticle/GZC1cuatVwCD8M2e6NU0KCMdlhC7IqeKO08tTGDW1neDMbDDLkIAl15sHHQz4fp4gtoYzJbL7zE.png)
    
2.  Go to Settings -> Data Management -> Companies, and **disable** the option "Create and associate companies with contacts"
    
    ![](https://staticfiles.gleap.io/ghelparticle/UakEsbgotD6kTMUZoeUhEXALt4HESSMV7saNCOOma3r91MFOHAMiIQySFfSsGjxIJNaVwrgvsVE.png)
    

Crono will automatically create the association when a contact is created with their corresponding company.  

* * *

## 🧩 Fixing LinkedIn URL Validation Issues in HubSpot

If you notice that LinkedIn profile URLs containing special characters (such as **ñ**, **é**, or other non-ASCII letters) are not being accepted or synced correctly between Crono and HubSpot, this may be caused by the **field type configuration** of your LinkedIn properties inside HubSpot.

### When this applies

This fix is only necessary **if your company created custom fields for LinkedIn** inside HubSpot.  
HubSpot does **not include a default “LinkedIn Profile” field** for contacts, so if you see one, it means it was custom-created.  
On the other hand, the **Company LinkedIn URL** field is a **default HubSpot property**, and it normally supports URLs without issues.

### How to fix it

1.  Go to **Settings → Data Management → Properties** in HubSpot.
    
2.  Use the search bar to find the custom property named **LinkedIn Profile**.
    
3.  Open the property, then in the left sidebar under **Manage**, click **Field type**.
    
4.  Change the field type to **Single-line text** and save your changes.
    
5.  Repeat the same steps for the **Company LinkedIn URL** property if needed.
    

### Why this matters

By default, HubSpot URL fields apply strict URL validation and may reject characters outside the base ASCII set.  
Switching the field type to **Single-line text** removes this limitation and ensures full compatibility with Crono, allowing LinkedIn URLs with accented or special characters to sync correctly.