Multi Mailbox allows you to connect multiple email accounts to Crono and use them across your sequences and outreach.
How to set up Multi Mailbox
Open your Account Settings
Go to the Integrations section
In mailbox tab click New
Click connect for the additional email account (Gmail, Outlook or SMTP/IMAP)
Repeat this process for each additional mailbox you want to integrate. You can connect multiple mailboxes from the same provider or different providers.
Subscription limits
The number of mailboxes you can connect depends on your subscription plan:
Pro: up to 3 mailboxes per user
Ultra: up to 10 mailboxes per user
Why use Multi Mailbox?
Multi Mailbox enables more flexibility and control over your outreach. You can:
Choose which email account will send messages for each specific sequence
Keep different inboxes for different purposes (e.g., personal vs. business, separate markets or regions)
Receive replies in the inbox linked to the sequence that originated the contact, keeping communication organized
For each of your sequences, you can freely choose which email account will send the emails for that specific sequence and where you will receive replies from your prospects.
Troubleshooting
If a sequence indicates that the sending email address is not connected, open the sequence and make sure the correct Sending email is selected. Then, check that the mailbox is properly connected under Account Settings → Integrations → Mailbox. The sequence uses the sending address configured in it, so a different address can cause this error.