This guide walks you through each chart available in the Sequences tab — helping you interpret key metrics like enrollments, replies, bounce rates, and conversions to optimize your outreach strategy.
The Sequence Overview chart shows the status of all contacts enrolled in each sequence, broken down by:
Active (green): Contacts currently going through the sequence.
Stopped (red): Contacts manually or automatically removed from the sequence.
Replied (blue): Contacts who responded with a negative sentiment, as detected by Crono’s sentiment analysis.
Converted (orange): Contacts who responded with a neutral or positive sentiment, indicating potential interest or engagement.
Finished (purple): Contacts who completed all the steps in the sequence.
If you want to learn more about how to read sequence metrics, click here.
At the top, you can select a specific time range and filter results by user or sequence.
Hovering over each bar reveals the exact numbers and percentages, allowing you to quickly compare the performance and engagement level of different sequences.