Crono uses credits for data enrichment and AI features. There are three types, kept separate from one another — running out of one does not affect the others. These are the names you will see on the purchase screen in Crono.
Types of credits
1. Enrichment credits
These are what you spend to find a prospect's business email address — the most common use by far. The same pool also pays for the other business data Crono looks up:
Business email addresses
LinkedIn profile URLs for contacts, and LinkedIn page URLs for companies
Company websites and company industry
Worth knowing: if you enrich a company expecting to pay only for an email, the LinkedIn URL, website and industry come out of the same pool.
2. Phone number credits
Used only to find direct mobile phone numbers for contacts. Email enrichment never draws on this pool, and vice versa.
3. AI credits
Used for every generative AI feature:
Rewrite with AI, whether a single step or every template in a sequence
Generating a template with AI
Enriching an AI Field on a contact or company — 1 AI credit per enrichment
Creating a sequence entirely with AI
How credits are consumed
Enrichment and phone number credits
Crono uses a waterfall: for each request it queries data providers one after another — twelve of them across email, phone and LinkedIn lookup — until one returns an answer.
However many providers are queried, a successful lookup costs 1 credit
If nothing is found, no credit is deducted
Enrichment credits and phone number credits are counted separately in this.
AI credits
AI credits are consumed whenever Crono generates or rewrites content. The cost depends on the size of the action — rewriting a single step costs less than rewriting an entire sequence.
Crono always shows how many AI credits an action needs before you confirm it, so the cost is never a surprise.
Monthly credits vs purchased credits
Your plan includes a monthly allowance of each credit type. It resets every month and does not roll over.
Monthly credits — reset every month, and are always spent first
Purchased credits — never expire, and are only drawn on once the monthly allowance is used up
So buying ahead never costs you credits you have already paid for in your plan.
You can buy more at any time from Account Settings → Add-ons, which also shows your current balance for each type. Because allowances are set per contract and can be adjusted for your workspace, that screen is the only reliable source for your own numbers.
For a full breakdown of which action spends which credit, see Credits in Crono: what they are and what uses them. For the purchase steps, see How to purchase more credits.