---
title: "How to modify statuses"
description: "A guide on how to change statuses to contacts/companies"
url: https://help.crono.one/en/articles/53-how-to-modify-statuses
collection: "Settings"
updated: 2026-09-30
language: en
---

# How to modify statuses

A guide on how to change statuses to contacts/companies

This article explains how statuses work in Crono, how to update them manually, and how status lists are managed for both **contacts** and **companies**.

To have Crono change a status automatically when something happens, see [Setting up Automations in Crono](https://help.crono.one/en/articles/82-setting-up-automations-in-crono.md).

## What statuses represent

Statuses are labels that show the stage of a contact or company in your workflow. They help organize large lists, improve filtering, and give teams visibility into the progression of leads or accounts.

Each workspace can define its own list of statuses for:

-   **Contacts**
    
-   **Companies**
    

These two categories are independent, allowing different pipelines and workflows.

## Changing statuses manually

### From the List View

1.  Open **Contacts** or **Companies**.
    
2.  Locate the **Status** column.
    
3.  Click the current status.
    
4.  Select a new status from the dropdown.
    

![](https://staticfiles.gleap.io/ghelparticle/RthbLNIgbCtk0qNXZJFnaWjKDJSQVCc6D9yRe0nIFU6kcoNWVW777VcwgfRl5w7SN2QS1jxVbZi.png)

Updates save automatically.

If you do not see the Status column in the list view, you can enable it by clicking the button Edit view at the top of the table. From there, you can show or hide any column, including Status.

![](https://staticfiles.gleap.io/ghelparticle/MoNMw5uZwxaQPrZ2o78hpjSsv8LrAO5fExpGulJrJXv6a5Tu1xLB0VFtz3yWUNtJem5kY9oeWSs.png)![](https://staticfiles.gleap.io/ghelparticle/fnAtID4FXKctdvEv8BdPQA7p7eMBnJ8VAXz9GL3C2WD9BhDuCogJFHxLxgiZjDrQOcdTkVNOCwy.png)

### From the Contact Card

-   Open the contact or company record.
    
-   Find the **Status** field at the top.
    

![](https://staticfiles.gleap.io/ghelparticle/01KcEhwbcDso7F1wFMvtwNc6B1XffhDoAtk2y1B0JwFyisE7SNsApC8lY7Wl6MgzebUijIIHvJx.png)

-   Select a new status.
    

![](https://staticfiles.gleap.io/ghelparticle/a0ENDfDKXOIOPerer5zxFkf4UTZoWwzv7tMn5UqLOJ2lkmFDk0SzS0hkxwBoWU0ZQyMNUYrTxCH.png)

## Managing Status Lists

Statuses for contacts and companies are configured separately.

1.  Go to **Account Settings**.
    
2.  Select **Status Management**.
    

![](https://staticfiles.gleap.io/ghelparticle/qTz3fAPuqEOrwwdCjAB8buoNRLulRMyEUMYTx5WEtpVBsU5EEl61OZpSDcbrrc7GZDttN4mYLvd.png)

3.  Under each section (Contact statuses, Company statuses), you can:
    

-   Create new statuses
    
-   Rename statuses
    
-   Reorder statuses
    
-   Set the default status
    

4.  Save changes.
    

Any modification affects the entire workspace.

## Syncing Statuses with Your CRM

Crono allows you to sync contact or company statuses directly with a CRM field. When enabled, statuses in Crono are automatically updated based on a CRM property you select.

### How to Connect Statuses to your CRM

-   Go to **Account Settings**.
    
-   Open **Status Management**.
    
-   In the status section, click **Integrate statuses from CRM**.
    

![](https://staticfiles.gleap.io/ghelparticle/dUXFOvZvs4TDXtsYNswYjLcMbiqKSWwv1cgWGXYWNYvLBojShatsDCmGT2yr9Wbw46V3opOcKHq.png)

-   Choose the CRM property you want to use as the status source.
    

![](https://staticfiles.gleap.io/ghelparticle/yfH0m5vKqbLFlwDDokX8Aitk6MToV9IKHUT6sNeb9lvdAyVUzYUT7fxO64KJ3T4Zfj67Rdl27TE.png)

-   Confirm the change and save.
    

### Important note

When CRM status sync is activated:

-   All current statuses in Crono for that category (contact or company) will be replaced by the values from the CRM property.
    
-   Ongoing synchronization keeps both systems aligned.
    

This is recommended for teams already managing statuses centrally inside their CRM.