--- title: "Setting up Automations in Crono" description: "How to set up automations in Crono" url: https://help.crono.one/it/articles/82-setting-up-automations-in-crono collection: "Settings" updated: 2026-11-04 language: it alternates: [en] --- # Setting up Automations in Crono How to set up automations in Crono **Crono Automations** let you create rules that trigger an action automatically when something changes in your workspace — so you can stop sequences at the right moment, keep data up to date, and create follow-up tasks without doing it by hand. You'll find them under **Settings → Automations**. The page is visible to everyone, but the **Default automations** section is managed by Managers only. ![](https://staticfiles.gleap.io/ghelparticle/s9zME1YHpaqzbA3k1rTSSGkMZu2ID3E63ejD8DB8A1lU2rC2chai6xuD4eZ99chBVYa2oYLWkGA.png) ## Default automations These are **subscription-level** settings that apply to the whole workspace, switched on or off with a toggle by a Manager: - **Stop sequence when meeting is logged** — stops a contact's sequence as soon as a meeting is logged for them. - **Stop company sequences after a positive reply** — stops sequences for every contact at the same company once one of them replies positively. ![](https://staticfiles.gleap.io/ghelparticle/kFrNvSbI5urKS2qXa8j12YtXABXfJyxKaqIqkIjPSi3UfzkNp0qP4gzpqTwdbfgBdUvktcPRh40.png) ## Custom automations Custom automations follow **IF / THEN** logic: **IF** something happens in Crono, **THEN** Crono performs an action. Click **Add rule** on the right of the page and choose one of three types: 1. **Sequence Stop** 2. **Status / Field Change** 3. **Create Task** ![](https://staticfiles.gleap.io/ghelparticle/38bjHPJBIaiY1PKQNV1gnk6euD1qeKvsq6wxWhS5msyCHIS8VqIsD43IAKSBuct87ZVrilv0jGt.png) _Before you start:_ where a rule uses a custom field — as a trigger or as something it updates — only **Single-select** and **Multi-select** fields are supported. Other field types will not appear in the rule builder. See [Managing Fields and Tags](https://help.crono.one/en/articles/72-managing-fields-and-tags.md). ## 1\. Sequence Stop Use this when you want Crono to **stop sequences** off the back of a specific change. **IF** — trigger the rule when: - A **Contact**, **Lead** or **Company** status changes to a specific value - A Single-select or Multi-select custom field on a Contact, Lead or Company changes to a specific value - A **Deal** moves to a specific stage in a pipeline **THEN** — Crono can: - Stop sequences for that contact - Stop sequences for every contact at the same company Useful when a contact becomes a customer, a company reaches a qualification stage, or a deal moves somewhere outreach should stop. ## 2\. Status or Field Change Use this when you want Crono to **update a status or a custom field** after an activity, event or signal. **IF** — for Contacts and Leads, trigger when they: - Are enrolled in a sequence - Reply to an email or a LinkedIn message - Reply with a specific sentiment — positive, negative or neutral - Answer a call with a specific outcome: Not interested, Call back, Send email, Meeting scheduled, Not the right contact - Book a meeting - Bounce an email - Accept a LinkedIn invitation - Have a sequence stopped for a specific reason — reply, meeting, opt-out, account status, opportunity stage, owner change, sequence completed or manual stop Signals can also trigger a rule: role change, company change, website visit, hiring signal, email opened or email clicked. **THEN** — Crono can change the status of a Contact, Lead or Company, or set a Single-select or Multi-select custom field on them. One rule can update up to **five fields at once**. Under the action, click **Add more** to add another field, then choose the value it should be set to. Each field can only be added once within the same rule. Once you reach five updates, the **Add more** button will no longer be available. This keeps your records in step with what actually happened, without anyone updating them by hand after every interaction. ## 3\. Create Task Use this when you want Crono to **create a task** after a change or event. **IF** — a Contact, Lead or Company status changes; a Single-select or Multi-select custom field changes; a Deal moves stage; or an event or signal is detected. **THEN** — Crono creates one of these tasks on the contact: - Call - Email - LinkedIn invitation - LinkedIn message - LinkedIn voice note - LinkedIn InMail — requires an active Sales Navigator licence - LinkedIn profile view - LinkedIn like last post - To-do For company-level rules — company changes, deal changes, website visits or hiring signals — Crono can only create a **To-do** on the company. ## Rule settings Every rule needs a name. Managers can also enable **Apply rule to all users**, which applies it across the whole subscription — other users can see it but not edit it. ## Exceptions Each automation can carry up to **5 exceptions**, excluding specific records based on their status or their custom field values. ![](https://staticfiles.gleap.io/ghelparticle/oHApWB9ECEEbtyeTn1lyHuFs3OwMyXbV08y217bkFp9EAYIHxlA9S1qsoKDQU9za6uQ3o5diA5C.png) ## Managing your automations You can search the list and review every rule that exists. Rules can only be edited or deleted by whoever created them. Crono blocks duplicate rules. If a rule conflicts with another shared automation, Crono flags it and shows that it has been disabled because of the conflict. If a sequence stopped and you are not sure which rule did it, [Why did my sequence stop?](https://help.crono.one/en/articles/97-why-did-my-sequence-stop.md) lists every reason Crono records.