Every Agent is either Supervised or Autonomous. You choose in the Agent editor, using the two buttons at the top right, and you can change it at any time.
Supervised
The Agent works on its own until it reaches one of its main actions — the ones that produce the result you set it up for, such as updating a contact or adding it to a list. There it stops and asks you to confirm. Nothing is written to your data until you approve.
Supervised is the default, and the right choice for any new Agent.
Autonomous
The Agent runs from start to finish without stopping. Use it once you have watched the same Agent work correctly a number of times, and when the actions it takes are easy to undo.
How Crono decides what to stop for
You do not pick the actions by hand. When you save the Agent, Crono reads its description and instructions and works out which action is the outcome you are after. The clearer the instructions, the better that choice — another reason to state plainly what the Agent should end up doing. See How to write effective instructions for your Agent.
Approving or rejecting an action
Open Agents and click the Agent's card, or click the Pending approval badge on it.
In the Executions list, find the execution waiting for you. It shows the action the Agent wants to take.
Click Confirm to let it go ahead, or Reject to refuse it.
After Confirm, the Agent carries on and usually finishes right after. After Reject, the execution stops there.
Where to see what is waiting
On the Agents list, an Agent with work waiting shows a Pending approval badge with the number.
In the chat, the Agent's avatar carries the same count. Clicking it opens its executions.
On the Agent's page, filter Executions by Pending approval.
Good to know
An execution stops for one action at a time. Confirm it and the Agent continues; it may stop again further on.
Approving is per execution. A trigger that fires on twenty contacts creates twenty executions, each asking for its own confirmation.
Only the person the execution ran for, and Managers, can confirm it.
If an Agent stays at Pending approval for a long time, nothing is lost — it simply waits.
Supervision does not replace the Do not delete any objects guardrail. If you never want the Agent to delete anything, tick that box in the editor as well.
If an Agent asks for confirmation at a moment you did not expect, see Agent troubleshooting and common problems.