How to troubleshoot variable errors in Tasks

How to troubleshoot variable errors in Crono templates

If you're getting errors related to variables in your Crono templates, don't worry. This is a common issue that can be easily solved. Here are some tips:

1. Check if the contact has the necessary information

If you're using variables like {{COMPANY_NAME}} or {{FIRST_NAME}}, make sure that the contact has that information available on their LinkedIn profile. If not, the information cannot be retrieved and the template will fail. In these cases, change the text manually before sending out the email/message.

2. Verify which variable is not being filled up

You can verify which variable is not being filled up by simply looking at the text and verifying which one has remained within the curly brackets. This will help you identify which variable is causing the issue.

3. Check your CSV file if you're importing contacts

If you're importing contacts from a CSV file, make sure that you have two separate columns for Name and Surname. This will ensure that all the necessary information is being mapped correctly.

By following these simple steps, you can troubleshoot variable errors in your Crono templates and ensure that your messages are being sent out successfully.